By utilizing our services, you agree to the collection, use, and disclosure of your data as described in this privacy policy.
At Creative IT Firm, we are dedicated to developing innovative systems to better serve our clients. Recognizing the importance of privacy, we design and operate our systems with the utmost commitment to protecting your personal information. This privacy policy (“privacy policy”) outlines our practices and procedures regarding the collection, use, and disclosure of personally identifiable information obtained from you and other users of our website system. This includes our software, mobile applications, and websites located at creativeitfirm.com. These services, software, mobile applications, and websites are collectively referred to in this privacy policy as the “system.” Please note that this privacy policy applies exclusively to information provided by you through our services.
Creative IT Firm reserves the right to update this privacy policy at any time, and we will notify you of any material changes by posting the updated privacy policy on creativeitfirm.com. We encourage you to review this privacy policy regularly for any changes. Your continued use of our services will be subject to the then-current privacy policy.
What Personal Data Do We Collect, and Why Do We Collect It?
Information You Provide to Us (Personal and Non-personal Information)
Non-personal Information: Creative IT Firm gathers non-personally identifiable data that your browser makes available whenever you visit websites. This data includes your internet connection and hardware specifications, browser type, browser language, the date and time of your inquiry, and one or more cookies that may uniquely identify your browser.
Personal Information: In addition to creating an account, you may be required to provide information such as your full name, credit card information, billing address, email address, Skype ID, IP address, network information, your activities on the websites, and any other information you provide when using our services or interacting with us in any way.
We do not collect sensitive personal information, specifically personal medical facts, racial or ethnic origins, political or religious beliefs, or sexuality.
If there are any changes to your details, or if you wish to view a copy of the information we hold about you, please contact us at [email protected] so we can keep our records accurate and up-to-date. You also have the right to contact us regarding the deletion of some or all information we have collected about you, as well as your Creative IT Firm account.
You have choices about the information on your profile, such as your photo, city, or area. You are not obligated to provide additional information on your profile. It is your choice whether to include sensitive information in your profile and disclose that sensitive data. Please do not post or add personal information to your profile that you would not want to be publicly available.
We collect personal information from you when you provide, submit, or upload it on our services, such as when you fill out a form, respond to a survey, or submit a message.
You do not have to post or upload personal information; if you do not, it may limit your engagement with us across our services.
Additionally, and only upon your grant of personal consent, we may collect information from third-party service providers.
Our Data Protection Officer monitors the relevance of the information collected and compliance with the GDPR, performing all tasks mandated by Article 39 of the GDPR. You can contact our Data Protection Officer regarding security questions related to your use of the service by emailing him at [email protected].
How We Collect The Information
If you choose to work with our services, Creative IT Firm may automatically collect certain types of information when you access or use the service, complete surveys, send and receive communications, perform search queries, and engage in advertising activities.
Creative IT Firm may use various technologies to collect and store information when you use our services. This may include using cookies and tracking similar technologies on our websites, such as pixels and web beacons, to analyze trends, manage the sites, track users’ movements around the sites, serve targeted advertisements, and gather demographic information about our user base overall.
Cookies: “Cookies” are small text files transferred from our sites, products, or network and stored on your PC’s hard drive. We use a combination of cookies to help us provide you with a personalized experience and make our websites, products, and networks better for you. You can configure your browser to limit or block cookies and similar technologies if you wish. However, if you disable them, you may find that it affects your ability to use certain parts of our websites, products, or networks.
How We Use Your Data
We use non-personally identifiable information obtained through technological means (e.g., automatic recording performed by our servers or through cookies) for the purposes outlined above and to monitor and analyze the use of the service. This is for the technical administration of the service, to enhance the service’s functionality and usability, to better tailor it to most common user needs, to generate and derive useful data and information about the interests, characteristics, and site usage behavior of our users, and to verify that users of the service meet the criteria required to process their requests.
Occasionally, we may use your information to contact you with details about our products and services that we believe may be of interest to you. We may also share your information with our group companies, partners, so they (or we) can contact you with information about their products or services that may be of interest to you.
We use the identifiable user information we collect to provide any information and services that you have requested or any products that you have ordered. We will contact you through email and mobile phone notifications posted on our websites or applications, emails, and other channels through our services, including text messages and message pop-ups. We will send you messages about the availability or feedback of our services, products, or security. We also send emails about how to use the services and promotional emails from our partners and us.
We may use and analyze the information we collect to administer, support, improve, and develop the offerings of the current service, to develop new services, to be able to tailor the services to one’s specific needs if feasible, for the convenience of users, and to communicate with them.
We may use that information to send you emails, requests, receipts, notices of misconduct, and alerts if we need a different credit card number or any information requested by our payment processors and gateways, including but not limited to using PayPal, Payoneer, and any international credit or master card. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to handle your orders and credit card payments.
Advertising: We serve you personalized ads both on and off our services. We offer you choices regarding personalized ads, but you cannot opt out of seeing other ads.
We target (and measure the performance of) ads to participants, guests, and others both on and off our services directly or through a variety of partners, using the following data, whether individually or combined:
Information from advertising technologies on and off our services, like web beacons, pixels, ad tags, cookies, and device identifiers;
The member-provided information;
Information from your use of our services (e.g., search history), including as described in section 2;
Data from advertising partners and publishers;
We promote our services to you and others.
We use data and content associated with participants for requests and communications, promoting membership and company growth, engagement and our services.
Disclosure
Creative IT Firm does not share your information with third parties or the public except as provided. However, we may share your information with our third-party service providers, such as SMTP network providers, analytics networks, payment processors, merchants, resellers, and service providers supporting our services. These service providers may have access to personal information as necessary to perform their functions. Third parties with whom we share your data include, but are not limited to, Google, YouTube, Act-On, SendGrid, Facebook, and Twitter. We do not sell your information.
Creative IT Firm may also share your information with partner third parties, specifically Gain Rock. This information includes your email and the name you have specified for yourself. We do not disclose your payment information.
Research: We use data, including public data, to conduct research and development to improve our services further, to provide you and others with a better, more intuitive, and personalized experience, and to drive membership growth and engagement with our services.
Surveys: We and others conduct surveys through our services. You are not required to respond to surveys, and you have choices about the information you provide.
Legal Disclosures: We may need to share your information when we believe it is required by law or to help protect the rights and safety of you, us, or others.
It is possible that we need to disclose information about you when required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to
(1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies;
(2) enforce our agreements with you,
(3) investigate and defend ourselves against any third-party claims or allegations,
(4) protect the security or integrity of our service (e.g., by sharing with companies facing similar threats); or
(5) exercise or protect the rights and safety of Creative IT Firm, our members, staff, or others. We strive to notify members of legal requests for their data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may challenge such requests when we believe, in our discretion, that the requests are overly broad, vague, or lack proper authority, but we do not undertake to challenge every request.
Mergers and Acquisitions: If Creative IT Firm is involved in a merger, acquisition, or asset sale, we will ensure the confidentiality of any personal information and notify affected users before personal information is transferred or becomes subject to any new privacy policy of an acquirer of our business.
Your Choices And Obligations
Data Retention: We retain most of your data as long as your account is open. All other data as indicated above will be retained as long as necessary for the purpose(s) we originally collected it. We may also retain information as required by law.
Account Closure: We keep some of your data even after you close your account.
Even after you have closed your account, we retain your data reasonably necessary to fulfill our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our user agreement, or fulfill your request to “unsubscribe” from further emails from us. We will retain de-identified information after your account has been closed.
Data Security
Security Measures: We have provided you with the option for a password, which enables you to access certain services or specific areas of the websites. You are responsible for keeping this password confidential. We ask that you do not share your password with anyone.
We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use include firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. We use secure sockets layer (SSL) encryption when collecting, transmitting, and handling sensitive data, such as passport information or personal data. SSL encryption is designed to make the information indecipherable to anyone but us. SSL encryption is enabled when you see either the symbol of a solid key or closed lock (depending on your browser) at the top of your browser window.
To prevent being a phishing site victim, always check domain details when providing your information. Please be aware that if you suspect the site you are on is a fake site pretending to be Creative IT Firm or to offer the services, contact us directly at [email protected].
Disclaimer: Unfortunately, the transmission of information over the internet is not secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to us via the internet; any such transmission is at your own risk.
Limited Access to Information: We make every effort to restrict access to personal information to Creative IT Firm employees, contractors, and agents who need to know that information to manage it for us. Those who are subject to strict, organizational confidentiality obligations may be subject to termination or discipline if they fail to meet these obligations.
Controlling Your Personal Information: Creative IT Firm may, from time to time, make available to users chat rooms, forums, message boards, and other interactive features. You should be aware that when you voluntarily disclose personally identifiable information (e.g., user name, email address) using a blog, forums, postings, profiles, or other areas of the websites, that information, along with any substantial information disclosed in your communication, can be collected, correlated, and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond Creative IT Firm’s control. Please do not post any personal information on the websites or in other areas that you expect to keep private.
Links To Third-Party Websites: We may provide links to certain third-party websites or references to certain third parties’ products or services for your convenience. If you choose to visit a third party’s website or use its products or services, please be aware that the third party’s privacy policy, and not this privacy policy, will govern your activities and any information you disclose while interacting with the third party.
Cross-Border Data Transfers
Data protection laws protect personal data in the European Union, but other countries do not protect your data in the same way. Our websites and some of our products or services or parts of them may be hosted in the United States. This means that we may transfer any information you submit through the websites, product or service outside the European Economic Area, which includes all E.U. countries plus Norway, Iceland, and Liechtenstein (“EEA”) to the United States. When you send an email to us, this may also be stored on email servers hosted in the United States or outside the E.U. We have taken steps to ensure that our hosting provider uses your information to a significant degree of security. But if you do not want your information to be transferred outside the EEA, you should not use our websites, products, or services or contact us via email.
Legal Notices
This privacy policy is subject to the terms and conditions available for review at creativeitfirm.com. Our terms and conditions take precedence over any conflicting provision in this privacy policy.
Contact Us
You can contact us or use other options to resolve any complaints.